TradeWorx Academy

Guest Experience Coordinator

Fairfax, VirginiaPart-time
$15 - $17 hourly
About the Job
About the Job
TradeWorx Academy | Fair Oaks Mall | Fairfax, VA
Part-Time | Weekends Only | $15–$17/hour

Shift Options:
Shift One: Friday 4:00 PM–9:00 PM + Saturday 9:30 AM–4:00 PM
Shift Two: Saturday 3:30 PM–9:00 PM + Sunday 10:30 AM–6:00 PM

TradeWorx Academy is seeking a warm, outgoing, and dependable Guest Experience Coordinator to support our weekend workshops and create a welcoming experience for students and visitors.

This is a customer-facing role that combines hospitality, light administrative support, and photo/video content capture.

Responsibilities:
  • Welcome and check in workshop participants.
  • Assist walk-in visitors and answer questions about programs.
  • Answer incoming calls and take accurate messages.
  • Capture engaging photos and short-form video during workshops.
  • Help maintain a clean, organized, professional front-of-house area.
  • Assist with general customer service and administrative tasks.

What We’re Looking For:
  • Friendly, confident, and comfortable interacting with new people.
  • Dependable, professional, and punctual.
  • Strong communication and customer service skills.
  • Able to take initiative and manage multiple responsibilities.
  • Comfortable using a smartphone to capture quality photos and video.
  • Able to recognize interesting moments and content worth capturing.

Experience in customer service, retail, hospitality, events, photography, video, or content creation is a plus.

TradeWorx Academy is an active, hands-on training environment featuring tools, construction materials, and live demonstrations. An interest in DIY, home improvement, or the skilled trades is a bonus.

If you’re personable, creative, dependable, and enjoy being part of an energetic environment, we’d love to hear from you.